(02 June 2022, 15:44 +07)
Wharf Hotels, a Hong Kong-based hotel management company comprised of the Marco Polo Hotels and Niccolo Hotels brands, has appointed Alex Chiang as Vice President – Human Resources and promoted Jørgen Christensen to Vice President – Operations.
Head of Human Resources with over 26 years of experience in the Asia-Pacific hospitality industry, Alex Chiang oversees all aspects of Human Resources to drive talent development, employee engagement and inclusive culture at Wharf Hotels .
Alex also plays a critical role in strengthening learning and development, succession planning and talent acquisition to support the President’s initiatives.
Alex, who has experience in organizational leadership, performance management, human resources analysis and employee relations, has held management positions in luxury hotel groups.
He obtained his BSc in Hotel and Restaurant Management from Oxford Brookes University, Oxford, UK.
“I am delighted to welcome Jørgen and Alex to the Executive Committee of Wharf Hotels,” said Wharf Hotels Chairman Thomas Salg. “The group is in a phase of change, and I am confident that Jørgen and Alex will leverage their expertise and understanding of our operations and organizational leadership to take brand value to the next level, both for internal and external stakeholders. We look forward to the improvements these gentlemen will achieve in their critical roles.”
In Jørgen Christensen’s new role, he will lead the operations division in its mission to establish revenue streams for hotels, improve guest and service experiences and oversee the group’s brand standards for hotels. rooms, restaurants, cars, events and technical services.
As the pandemic transforms the way people connect and travel, Jørgen will play a key role in continuing to reshape and improve service delivery, efficiency and effectiveness to complement new professional and social lifestyles. Additionally, he will lead a team of project professionals that ensures compliance with multiple health and safety regulatory requirements.
Prior to joining Wharf Hotels, Jørgen served as Managing Director of Niccolo Changsha after opening the hotel in 2018.
His proven track record of successfully maximizing and managing hotel profitability also extends to Marco Polo Changzhou, which was sold in February 2022, when he served as General Manager from 2015 to 2018.
Jørgen holds a Bachelor of Arts in Hospitality Management from Bournemouth University in the UK and the IHTTI School of Hotel Management in Neuchâtel, Switzerland.