He is not so alone at the top of this ranking.
While many great brands are long lasting, people’s opinions about them can vary widely. In the last decade alone, we’ve seen McDonald’s Japan go from being a fast food juggernaut to an outcast and back to the McCock of walking.
One way to help keep tabs on these changes is to Japanese customer satisfaction index which is an annual survey that measures general impressions of a business’s satisfaction and usefulness across a wide range of industries, from credit card companies to hardware stores.
However, the first round of results focuses mainly on the catering sectors ârestaurantsâ and âcafesâ. This year, 12 restaurant chains known as “family restaurants” in Japan, nine fast food chains and five cafes were rated and ranked by nearly 25,000 respondents, making it the largest survey of its kind. in Japan.
The survey consisted of three questions that respondents were asked to rate out of 100:
1 – What is your level of satisfaction [business name] were you last year?
2 – Feedback on your use of [business name] last year, how good do you think it was for you?
3 – What is the use of [business name] enriched your life.
Those scores were then compiled, weighted, and processed through all this other statisticians’ magic to come up with the three most satisfying restaurants in Japan for 2021. Let’s take the tour!
3 – Mos burger
A solid entry for third place, Mos Burger has been a long-loved franchise in Japan, which often sits at the top or near the top of most rankings. Although they catch a small review for relatively high prices and small portions, in terms of quality they are still above the rest.
2 – Oh, wait a minute …
It seems that there is no second place. Instead, we have a tie for the first! I guess that would technically make Mos Burger second, but we’re just following the numbering system that JCSI uses, so back off already.
1 – Saizeriya and Gyoza No Ohsho
Both receiving the same rating on the Customer Satisfaction Index, Italian-themed family restaurant Saizeriya and Chinese-themed gyoza shack Gyoza No Ohsho share the spotlight this year.
Saizeriya really does an amazing job walking the razor’s edge of low cost and high quality. âHigh qualityâ is used loosely since most dishes are simply reheated, but they all end up tasting much better than they should, and at prices that seem to defy the economy.
â¼ We even sent a team of four hungry people to do their best to rack up a 100,000 yen (US $ 906) bill, but they didn’t even come close
On the other hand, Gyoza No Ohsho has strived to become the biggest gyoza chain in Japan, which is no small feat. Here, gyoza can be quite controversial, with a wide array of subtly different recipes that can be found in most restaurants, convenience stores, and supermarkets. Getting enough people together under one umbrella made of tasty rice paper and stuffed with garlic is a testament to the satisfaction of this place.
To see where your favorite restaurant has ranked or not, here are the top ten:
1 – Saizeriya / Gyoza No Ohsho (To attach)
3 – Mos Burger
4 – Donkey Bikuri
5 – KFC / Marugame Seimen (To attach)
7 – Sushiro
8 – The ringing hut
9 – Hamazushi
10 – KisÃ´ji
According to the researchers behind the investigation, there have been quite large variations in the results this year due to the pandemic disruption. For example, Gyoza No Ohsho has gained remarkable eight places from the previous year, perhaps in part because of their very user-friendly central dish of gyoza.
On the other hand, it’s surprising that McDonald’s didn’t even make the top 10 this time around. Regardless of opinions on the food itself, their app that lets you order and pay before you even enter the store has been a lifeline in these particularly germophobic times.
Meanwhile, Starbucks fans don’t have to worry too much, as the cafes have been ranked in a separate ranking, with the top three being as follows:
1 – Komeda’s coffee
2 – Starbucks
3 – CafÃ© Dotour
Again, despite being the largest chain of its kind internationally, Starbucks was upset with Komeda’s coffee. This is another chain that has thrived mostly during the pandemic, which has been attributed to their relatively large floor space compared to other cafes.
â¼ Not only that, but Komeda’s Coffee has a range of dishes that are killer enough to go with all that caffeine.
Even despite these results, in Japan, you would generally be hard pressed to find a restaurant that you could describe as âunsatisfactory,â so don’t worry too much about where to eat. However, if for some reason you still find that you can’t get any satisfaction, maybe you should try one of these places for a change of pace.
Source: Japanese Customer Satisfaction Index, All About
Pictures Â© SoraNews24
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